Privacy Policy

Privacy Policy

Introduction

Welcome to https://mercedes-air-balance-system.dentrepair-talk.com (hereafter referred to as “Mercedes Air Balance System” or “we”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains our practices regarding the collection, handling, and protection of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://mercedes-air-balance-system.dentrepair-talk.com.
  2. Any mobile or desktop applications developed by us.
  3. Online services and products we offer.
  4. Interactions between users and our platforms.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy outlines our practices when:

  1. You use our applications and services as an authorized user.
  2. You visit our websites associated with this Privacy Statement.
  3. You engage with us through various communication channels, including emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal information to enhance your experience and deliver tailored services:

  1. Account Information: Details required to create and manage your user account, such as usernames, passwords, and profile data.
  2. Payment Information: Credit card or debit card details, billing addresses, and payment history for processing purchases and transactions.
  3. Financial Information: Data related to your financial status, income, or wealth, if voluntarily provided.
  4. Purchase Information: Records of products or services you have purchased from us, including order numbers and transaction dates.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile app usage data collected through our applications.
  6. Location Data: Geographic location information if you choose to share it for personalized content or services.
  7. Feedback: Comments, reviews, and suggestions provided by users to improve our products and services.
  8. Social Media Information: Details from social media platforms when users connect their accounts to interact with us on those platforms.
  9. Product Information: Preferences, preferences expressed for specific products or content categories.

We collect this data through various means: user input forms, account settings, purchase transactions, browser cookies, and analytics tools. Additionally, third-party service providers may share personal information with us, governed by their respective privacy agreements.

Cookies

We employ cookies to enhance your experience on our platform and for analytical purposes:

  1. Strictly Necessary Cookies: These ensure basic functions of our website, such as session management and security.
  2. Preference Cookies: Remember user preferences and settings to personalize content.
  3. Analytics Cookies: Used by analytics service providers to track site usage, gather metrics, and compile statistical reports.

Users can manage their cookie choices through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for the duration required by applicable laws or for legitimate business purposes. Once the data is no longer needed, it will be securely deleted or anonymized. Our retention periods vary depending on the type of data and its purpose:

  1. Account Information: Retained until your account is deactivated or closed.
  2. Payment Details: Stored for a period after the transaction to facilitate returns, disputes, or fraud prevention (in accordance with payment processors’ policies).
  3. Purchase History: Kept for accounting purposes and customer service, typically up to 7 years.
  4. Analytics Data: Aggregated and anonymized data may be retained indefinitely for analytical and business intelligence purposes.

Security Measures

We prioritize the protection of your personal data through robust security measures:

  1. Implementing encryption for data at rest and in transit.
  2. Engaging secure third-party processing partners to handle payment information.
  3. Regularly reviewing and updating our security protocols to adapt to emerging threats.
  4. Training our staff on privacy and data protection practices.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18 (or the applicable age limit in your jurisdiction). If we learn that a child has provided us with personal information, we will take steps to delete it and notify parents or guardians as required by law.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Demand the deletion of your personal data, subject to legal exceptions.
  4. Restriction: Limit our processing of your data under certain circumstances.
  5. Portability: Receive a copy of your data in a commonly used format and transfer it to another controller.
  6. Objection: Object to the processing of your data for specific purposes.
  7. Non-Discrimination: Assert your right to be treated fairly and without discrimination when exercising your privacy rights.
  8. Data Appeals/Complaints: File a complaint with a data protection authority or initiate legal proceedings if you believe your privacy rights have been infringed upon.

To exercise any of these rights, please contact our Data Protection Officer using the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be effective immediately upon posting on our website, and we encourage users to review it periodically for changes.

Contact Information

For any inquiries, unsubscribe requests, or data-related questions, please reach out to us via:

Email: [email protected]

Postal Address: Mercedes Air Balance System, Privacy Policy Inquiries, [Address], [City, State, ZIP Code]